FAQs
What does 'Backed by Science' mean?
When developing our Pureformulas, we reviewed hundreds of peer-reviewed studies to identify the most effective ingredients and clinically relevant doses for each benefit we target.
Our goal is simple - cut through the noise of the supplement industry, do the research for you, and give you full transparency over what's in each pouch and why. You can explore our methodology further in 'The Function behind the Formula' section and the 'Ingredients Backed by Science' tab on each product page.
Who are your products suitable for?
Our Pureformulas are designed with everyone in mind. We use only non-GMO, vegan, halal, kosher, and gluten-free ingredients - so whatever your dietary requirements, there's nothing in our pouches that shouldn't be there.
Every Pureformula is manufactured under internationally recognised GMP, HACCP, ISO 9001, ISO 22000 and FDA/USDA regulations, giving you full confidence in what you're putting in your body.
How long does it take to see results?
This depends on the formula and the individual. Some ingredients take effect quickly, whilst others build up over time with consistent use.
Most of our customers notice results within the first few days - the key is consistency. Stick to your daily routine and the results will follow.
How long does delivery take and do you offer returns?
We aim to dispatch all orders within 1 business day. All orders are shipped via Royal Mail from Manchester, UK.
Standard 2nd Class delivery (3-5 business days) is free on all orders. We also offer Tracked 48 (2 business days) for £1.99, and Tracked 24 (1 business day) for £2.99.
We offer a 30-day money-back guarantee on all orders. For full details please refer to our refund policy.
Are you an environmentally conscious company?
Absolutely. We believe in acting sustainably and responsibly for the health of our planet.
Our Pureformulas are manufactured in an ECOCERT© certified facility, guaranteeing environmentally friendly and sustainable production practices. We're also working towards becoming a certified B Corporation within the next three years.
We're continuously reviewing our packaging and operations to minimise our environmental footprint - it's an ongoing commitment, not an afterthought.
Can you take multiple Pureformulas together?
Yes - our Pureformulas are designed to complement one another and generally work along separate biochemical pathways, so they can safely be taken together.
We always recommend following the suggested use for each Pureformula and not exceeding the recommended dose.
If you're looking to combine products, our bundles offer the best value - take a look at The Prime Recovery Stack or Pure Foundations to get started.